We are pleased that you are visiting our website and thank you for your interest! The protection of your privacy when using our website is important to us, so please take note of the following information on how we handle your data. We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
The following privacy policy applies to the use of our online services at www.reinstahl-wm.de
1 Controller
The controller for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is
Mustafa Oezcelik
REINSTAHL
Machine Tools
Ernst-Abbe-Str. 14
D-97877 Wertheim
The controller decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the controller.
You can save and print out this privacy policy at any time.
2 Basic information on the handling of personal data
You can visit our website without providing any personal data. Each time you access our website, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files, such as the date and time of access, the name of the page accessed, the amount of data transferred and the requesting provider. This data cannot be assigned to a specific person and is used exclusively to ensure the trouble-free operation of our website and to improve our services.
Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your enquiry or for contacting you and the associated technical administration. Your data will be deleted after your enquiry has been processed, provided you request this and there are no legal obligations to retain the data.
3 General purposes of processing
We use personal data for the purpose of operating the website.
4 What data we use and why
4.1 Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR. Art. 28 GDPR.
4.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes
Name and URL of our website
Date and time of access
Amount of data transferred
Notification of successful retrieval (HTTP response code)
Browser type and browser version
operating system
Referrer URL (i.e. the previously visited page)
Websites that are accessed by the user’s system via our website
Internet service provider of the user
IP address and the requesting provider
We use this log data without attribution to your person or other profiling for statistical evaluations for the purpose of the operation, security and optimisation of our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalised and location-based content and analyse data traffic, search for and rectify errors and improve our services.
This is also our legitimate interest in accordance with Art. 6 para. 1 sentence 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision or billing of a service, e.g. if you use one of our offers. After cancelling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking on links, etc.).
4.3 Cookies
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages.
We also use a small number of persistent cookies (also small text files that are stored on your end device), which remain on your end device and enable us to recognise your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This enables us to present our website to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in the use of cookies in accordance with Art. 6 para. 1 sentence 1 f) GDPR is to make our website more user-friendly, effective and secure.
The following data and information is stored in the cookies
Log-in information
language settings
Search terms entered
Information about the number of visits to our website and the use of individual functions of our website.
When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you are not stored in the cookie. Based on the cookie technology, we only receive pseudonymised information, for example about which pages of our shop have been visited, which products have been viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.
The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), takes place on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this privacy policy.
4.4 Data for the fulfilment of our contractual obligations
We process personal data that we require to fulfil our contractual obligations, such as name, address, email address, products ordered, invoice and payment data. The collection of this data is necessary for the conclusion of the contract.
The data is deleted after the warranty periods and statutory retention periods have expired. Data that is linked to a user account (see below) is always retained for the duration of the management of this account. The legal basis for the processing of this data is Art. 6 para. 1 sentence 1 b) GDPR, as this data is required so that we can fulfil our contractual obligations towards you.
4.5 Email contact and contact form
When you contact us (e.g. via contact form or e-mail), we process your data to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out for the implementation of pre-contractual measures that take place in response to your enquiry or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process other personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). A legitimate interest lies, for example, in responding to your email.
Data transmitted via the contact form, including your contact details, will be stored in order to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the cancellation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.
5 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by site visitors is usually transferred to a Google server in the USA and stored there.
This is also our legitimate interest in accordance with Art. 6 para. 1 sentence 1 f) GDPR.
Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and is certified. Google thereby undertakes to comply with the standards and regulations of European data protection law. You can find more information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymisation on this website (anonymizeIp). However, this means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Deactivate Google Analytics]
Details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
6 Google Web Fonts
Our website uses web fonts from Google. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using these web fonts, it is possible for us to present you with the desired presentation of our website, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This involves your IP address and which of our pages you have visited. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.
Google is certified for the US-European data protection agreement ‘Privacy Shield’. This data protection agreement is intended to ensure compliance with the level of data protection applicable in the EU.
7 Google Maps
On our website we use Google Maps (API) from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google Maps is a web service for displaying interactive (land) maps in order to visualise geographical information. By using this service, you are shown our location and it is easier for you to find us.
Information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there as soon as you access the subpages in which the Google Maps map is integrated. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyses them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f GDPR on the basis of Google’s legitimate interests in the display of personalised advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Google LLC, based in the USA, is certified for the US-European data protection agreement ‘Privacy Shield’, which guarantees compliance with the level of data protection applicable in the EU.
If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.
You can view Google’s terms of use at http://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html
8 Storage period
Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued. In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the statutory retention period has expired.
9 Your rights as a data subject affected by data processing
Under the applicable laws, you have various rights with regard to your personal data. If you wish to assert these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in section 1.
Below you will find an overview of your rights.
9.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. You also have the right to the following information
the purposes of processing;
the categories of personal data being processed
the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing
the existence of a right to lodge a complaint with a supervisory authority;
if the personal data is not collected from you, all available information about the origin of the data
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
9.2 Right to information in accordance with Art. 19 GDPR
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, insofar as this is technically feasible
9.3 Right to rectification
You have the right to request that we rectify and, if necessary, complete personal data concerning you.
In detail:
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
9.4 Right to withdraw consent granted pursuant to Art. 7 (3) GDPR
You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
9.5 Right to erasure (‘right to be forgotten’)
In a number of cases, we are obliged to erase personal data concerning you.
In detail:
In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we erase personal data concerning you without undue delay and we are obliged to erase personal data without undue delay where one of the following grounds applies:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
You withdraw your consent on which the processing was based pursuant to Art. 6(1)(1)(a) GDPR or Art. 9(2)(a) GDPR and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.
The personal data was processed unlawfully.
The deletion of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
The personal data was collected in relation to information society services offered in accordance with Art. 8(1) GDPR.
If we have made the personal data public and we are obliged to erase it pursuant to Art. 17(1) GDPR, we shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, this personal data.
9.6 Right to restriction of processing
In a number of cases, you are entitled to demand that we restrict the processing of your personal data.
In detail:
You have the right to obtain from us restriction of processing where one of the following applies:
the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data,
the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
we no longer need the personal data for the purposes of the processing, but you require the data for the establishment, exercise or defence of legal claims, or
you have objected to processing pursuant to Art. 21(1) GDPR pending the verification whether the legitimate grounds of our company override yours.
9.7 Right to data portability
You have the right to receive, transmit or have us transmit personal data concerning you in machine-readable form.
In detail:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us, where
the processing is based on consent pursuant to Art. 6(1)(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(1)(b) GDPR and
the processing is carried out by automated means.
When exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data be transferred directly by us to another controller, insofar as this is technically feasible.
9.8 Right to object
You also have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not outweigh yours.
In detail:
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
If you exercise your right to object, we will stop processing the data concerned.
9.9 Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.
9.10 Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time; some data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
9.11 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you is unlawful.
As the data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
10 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted to us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our service will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
11 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and insofar as we involve third parties in the fulfilment of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (‘order processing’), we contractually oblige order processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject.
There is no data transfer to bodies or persons outside the EU outside the case mentioned in this declaration in section 4 and there are no plans to do so.
12 Duration of the storage of personal data
The duration of the storage of personal data is determined by the respective statutory retention period (e.g. retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted, provided it is no longer required for contract fulfilment or contract initiation and/or we no longer have a legitimate interest in further storage.
13 Data protection officer
If you have any questions or concerns about data protection, please contact our data protection officer:
REINSTAHL
Machine Tools
Ernst-Abbe-Str. 14
D-97877 Wertheim
Phone : +49(0) 9376 97 48 69 2
Info : info@reinstahl-wm.de